Quality Assurance and Commitment

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We are committed to providing our customers with the highest quality products at all times. This is achieved through continuous improvement, implementation and compliance with an externally audited quality standard:

• HACCP (Hazard Analysis Critical Control Point) – a preventative food management safety system that is implemented as part of the FeedSafe® programme.
• FeedSafe® – we are full members of the Stockfeed Manufacturers Council of Australia (SFMCA), meaning that all our products are compliant with FeedSafe® which is the programme used by the SFMCA to audit feed mills to ensure they comply with the Code of Good Manufacturing Process (GMP).
• The Code defines minimum standards for:

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• Feed mill buildings and equipment
• Training of staff
• Approval of raw material supplies & quality

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• Feed formulation
• Manufacturing procedures
• Testing of finished feeds

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• Handling customer feedback
• Use of chemicals and feed additives

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• Livestock producers can be assured that feed manufacturers who have achieved FeedSafe® accreditation meet the minimum defined quality standards.
• We conduct routine laboratory testing on a range of incoming raw materials and finished products to ensure they meet our expectations. These tests are conducted at National Association of Testing Authorities (NATA) labs.
• We keep representative samples of all grain receivals and finished product production
• Our key staff, operation and senior managers have extensive experienced and training in the stock feed industry
• Our automated and computer controlled manufacturing processes help ensure an excellent level of quality control and provide detailed records of what has been made.
• All grain is purchased from growers in compliance with NACMA or GTA (Grain Trade Australia) standards.
• All incoming grain is tested to ensure it complies with the quality standards as set by Cooperative Bulk Handling Group (CBH) for density, contaminants, moisture, quality, etc.

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